This page was last changed on 05 January 2023

Brenda Waldekker Virtual Assistant Services,
a Brenda Works company
info [at] brendawaldekker.com
Dutch Chamber of Commerce 61079472

Brenda Works is aware that you put your trust in us. We take this trust seriously and we put everything into effect to ensure we do not betray this trust. We see it as our responsibility to do everything we can to protect your privacy.
On this page you can read which data is collected when you use our website and services and why collecting this data is necessary to provide high quality services.

This privacy policy applies to all services of Brenda Works.

Brenda Works is not responsible for the privacy policy of other websites and sources. By using this website you agree to accept the privacy policy.
Brenda Works respects the privacy of all users of its services and ensures that all personal information is treated confidentially.

Use of collected data

Use of our services

When you sign up for or buy one of our services or products, we ask you to provide personal information. This data is used to perform the service. The data is stored on the secure servers of Brenda Works or those of a third party. We will not combine this information with other personal information we have.

Communications

When you send emails or other social media messages (e.g. Whatsapp, Skype or IG) to us, it is possible that we will store those messages. Sometimes we ask you for personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of Brenda Works or those of a third party. We will not combine this information with other personal information we have.

Cookies

The website brendawaldekker.com (and its subdomains) use “cookies” (text files placed on your computer) to help us analyze how users use the website. The information generated by the cookie about your use of the website can be transferred to secure servers of Brenda Works or those of a third party. Cookies can be of a functional, analytical or advertising nature:

• Functional cookies ensure that the site works well, for example for the search function or the newsletter;
• Analytical cookies collect information about how the website is used, so that it is possible to make improvements to the website and the services Brenda Works offers. Analytical cookies thus create a minimum privacy violation.
• Tracking cookies: we do not use cookies to track you.

Brenda Works is not responsible for the actions of third parties, or how they use their cookies.

Purposes

We do not collect or use information for purposes other than the purposes described in this privacy policy unless we have obtained your consent in advance, or the data are necessary for the correct delivery of services or products purchased by the customer.

Customers

Personal data of customers, such as contact details, are stored with the aim of making communication between Brenda Works and customer as easy as possible. With the consent of the customer, this data is used to exchange information about our services and products, monitor progress, send invoices and process payment transactions.

Potential customers

Potential customers have the opportunity to request a quote, information or seek contact via email and/or forms. Data entered through these means can be used for future offers or promotions, if the potential customer has explicitly given permission. It is possible for a customer, at any time, to indicate that they no longer wish to receive these messages. Requests to opt-out will of course be honored.
The registered data of potential customers will not be shared with third parties and will not be used other than for the purposes described above.

Third Parties

Brenda Works will never share information with third parties, unless the information is necessary to complete the purchasing process (eg. sharing details of sales with banks and credit card companies to complete a sales transaction) and the customer has given permission to do so, or, unless sharing of particular information falls under one of the fundaments as formulated in the General Data Protection Regulation (GDPR).

The personal data may be transmitted outside the EU or to international organizations, when customers make use of international hosting providers. Brenda Works is not responsible for the actions of these third parties, or how they use and protect your data.

In some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data.

Personal Data Choices

We offer all customers, potential customers and visitors of the website the opportunity to view, change or delete all personal information that is provided to us at a particular moment. It is also possible at any time to withdraw permission for a specific operation.

Customizing/unsubscribing Newsletter Service

At the bottom of every mailing you will find the possibility to change your details or to unsubscribe.

Adjusting/unsubscribing Communication

If you want to view, modify or remove yourself from our files, you can contact us via one of the contact details below.

Turning off cookies

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Data Storage Period

Brenda Works stores Tax data for at least 7 years in accordance with the Dutch Tax retention obligation.
Other personal data will be stored for at least 5 years and possibly archived for statistical purposes, possibly anonymized if so desired.

Changes

This privacy statement reflects the uses and possibilities of this website and the services provided. Any adjustments and/or changes to this site and the services provided, may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

Complaints

Do you have a complaint about our processing of your data? Then you can submit it to the Dutch Data Protection Authority (AP).

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have questions about this privacy policy, you can contact us via:

Brenda Works

info [at] brendawaldekker.com
or via the contact form.